Need help?

How do I connect my watch?

In the AKURA app, go to Settings → Integrations and choose your device (Garmin, Coros, Suunto, Apple Health, or Strava). Follow the on-screen steps to authorize the connection — your activities sync automatically after that.

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and enter the email you registered with. We’ll send a reset link — it expires after 30 minutes for security.

How do I delete my account?

In the AKURA app, open the You tab, scroll to Danger zone and tap Delete account, then confirm. You can restore the account by signing up again with the same email within 1 year. You can also email contact@akura.in from your registered address and we will do it for you.

Why don’t I see today’s training session?

AKURA needs at least 7 days of run history and a completed intake to generate personalised sessions. If you’ve just signed up, upload a few recent runs first.

My run didn’t sync from my watch. What do I do?

Open your watch’s companion app (e.g. Garmin Connect, Strava) and confirm the activity appears there first, then reopen AKURA and pull to refresh on the Activities screen. If it still doesn’t appear after a few minutes, email us with the activity date and we’ll look into it.